Shipping

Free shipping on all purchases of $49 or more (before taxes), anywhere in Canada.

Where do we deliver?

We deliver everywhere in Canada, from Quebec, Ontario to British Columbia.

What carriers do you use?

Our packages are sent by Canada Post or Purolator, depending on the size of your package. The larger the package, the more likely it is to be sent by Purolator.

What are the shipping costs?

All orders of $24.99 or less are charged a $2 fee.

All orders between $25 and $48.99 are charged $5.

If the order exceeds $49, it's free!

Can I pick up my order myself to avoid shipping charges?

Absolutely, contact us before placing your order. We can arrange it together.

How long will it take for my order to be delivered?

We are always dependent on the delivery times of the carriers. However, delivery generally varies between 2 and 7 business days.

What should I do if I still haven't received my order after 7 business days?

Contact us by email at contact@ticotibaby.ca! We'll see what happens.